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Product Support

With the developing COVID-19 situation, the health and safety of our employees is our overarching primary concern.

Buffalo Games has implemented significant safety, health, sanitizing and occupancy rules that allow us to continue operation, although at a much-reduced output capacity. This includes us not using temporary workers who haven’t been with us for 14 days, the regular stopping and sanitizing of machines, limiting overall number of on-site employees, and other best practices.

Please give us some extra time to send your replacement puzzle. We will process your request as expeditiously as health and safety allow. Thank you for choosing Buffalo Games products!

We apologize for any issues you had with your Buffalo Games product. Please fill in as much of the information below as possible about your defective puzzle or game so that we may determine how to best respond to your problem.