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Missing Piece

With the developing COVID-19 situation, the health and safety of our employees is our overarching primary concern.

Buffalo Games has implemented significant safety, health, sanitizing and occupancy rules that allow us to continue operation, although at a much-reduced output capacity. This includes us not using temporary workers who haven’t been with us for 14 days, the regular stopping and sanitizing of machines, limiting overall number of on-site employees, and other best practices.

Please give us some extra time to send your replacement puzzle. We will process your request as expeditiously as health and safety allow. Thank you for choosing Buffalo Games products!

Buffalo Games makes every effort to ensure that all of our products are without defect in workmanship. If you find that you are missing a piece/pieces to your jigsaw puzzle, and the puzzle has been produced within the past 4 years, we will replace it with a puzzle of the same image (unless discontinued), without question or qualification. Simply complete the form below and we will send you a replacement puzzle free of charge. Please note that we are not able to replace missing individual pieces, and there is no guarantee that the pieces from a replacement puzzle will fit into the original.