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Accounts Receivable Specialist

Title: Accounts Receivable Specialist
Reports to: Accounting Manager

Company Background

Buffalo Games is a leading manufacturer and marketer of award-winning Party Games and finest quality Jigsaw Puzzles. Our products are manufactured in a self-owned and operated plant in Buffalo, NY.


Job Purpose
The Accounts Receivable Specialist will primarily focus on all aspects of cash: deposit daily receipts and prepare banking documentation, apply cash to invoices, maintain accounts receivables, and invoice customers upon shipment. In addition, this position will also interact directly among a broad scope of national customers, including inquiry into open receivables, placing collection calls, providing statements of account, and submitting non-compliance chargeback disputes across retailer portals. The scope of the Accounts Receivable Specialist will largely perform all activities that influence and support the effectiveness of monthly revenue generation to enhance account management, receivables oversight, and cash planning decision-making. The position will also be directly responsible for maintaining the receivables base and associated cash receipts for all direct-to-consumer sales conducted on the company’s website and in association with third-party transaction processing partners.


Primary Functions and Responsibilities
· Process daily banking deposits using internal remote deposit capture machine
· Enter customer cash receipts from check, wire and ACH/EDI sources while accounting for discounts, allowances, credits, and chargebacks
· Post accounts receivable balances resulting from credit sales, issue credit memos, and create debit notes when applicable
· Regularly examine past due balances, take appropriate collection actions when necessary, and adhere to credit terms and policies across all customers uniformly
· Timely track, thoroughly investigate, and vigorously dispute retailer chargebacks with the goal of overturning short-paid invoices
· Understand and maintain retailer-specific guidelines for the proper set-up of new accounts in the system
· Compile and distribute a shipments & order report in conjunction with periodic invoicing to communicate daily business performance
· Perform credit checks and solicit external credit references on new and existing customers to assess and influence dynamic credit policy and terms across the retail customer base
· Proactively provide commentary to management on retail customer payment behavior, observable concerns, and uncollectible exposures
· Participate and assist with any other departmental objectives and priorities identified throughout the year that may become assumed by this role or assigned on a special project basis


Required Knowledge and Skills
· General accounting education as part of degree program or clearly demonstrated experience performing the core responsibilities within a business setting
· 1-2+ years of accounts receivable, cash processing, and collections experience
· Strong verbal and written communication skills that are professional and persuasive in nature
· Ability to maintain key account relationships that lead to the favorable resolution of issues
· Excellent PC skills, including a high degree of Excel functionality and Outlook proficiency
· Familiarity and comfort using systems to obtain relevant information
· Possess a strong willingness and drive to perform varying degrees of customer research


This position’s compensation package includes health insurance and a 401(k) plan with a fast-growing company and category leader in adult jigsaw puzzles.

 Please send your resume and other application materials to [email protected], or mail to Buffalo Games – 220 James E. Casey Drive, Buffalo NY 14206